Terms & Policies
Delivery & Refund Policy
Please review these terms before placing an order with Cardinal Treats.
Order Confirmation
Your order is confirmed only after successful payment and receipt of an order confirmation from us. We may contact you to verify delivery details.
Delivery Policy
- Standard delivery timelines vary by location and logistics conditions.
- Delivery fees are the responsibility of the customer and are determined based on the delivery location.
- If delivery fails due to incorrect details, additional charges may apply.
- Delivery timelines are estimates and may be affected by weather, traffic, or carrier delays.
Return Policy
- Food items are generally non-returnable once delivered.
- If items arrive damaged, contact support within 24 hours with evidence for review.
Refund & Cancellation Policy
- Orders cannot be cancelled after they have been dispatched.
- If we cannot fulfill your order, we will issue a full refund for affected items.
Support
For policy questions, contact us via WhatsApp or email and include your order reference.